How to Choose a Trustworthy Towing Company

how to choose a towing companyMishaps take place on the road all the time. They can range from simple things such as getting a flat tire, running out of gas, or radiator overheating, to more extreme things such as an automobile accident or engine fire occurring, etc. No matter what kind of mishap you face on the road, there is one thing that remains the same – in all these situations, you need the help of a towing company.

While finding a trustworthy towing company may not be the first thing on your mind in a crisis, it is a critical factor in ensuring that you are not being taken for a ride and your vehicle is handled properly.
Following are some characteristics you should look for when hiring the services of a towing company:

1. Friendly in Attitude and Easy to Work With

Hiring the services of a towing company that is friendly in attitude as well as easy to work with is highly recommended. When it comes to towing companies, not all of them are easy to work with. In fact, you may find some of them having a negative attitude. You want to hire the services of a towing company that not only has a very friendly, positive attitude but is also easy to work with.

2. Availability and Reliability

You want to choose the towing company that can be there for you whenever you need them. When it comes to towing companies, the most ineffective types are those that take a very long time to get to people. Such companies are not worth your time or money. A trustworthy towing company is the one that has a constant availability. It is a company you can rely on anytime you need. You should not choose a company that does not have constant availability.

3. Positive Track Record

A trustworthy company is the one that has a positive track record. A positive track record is more important than an experienced service. You want to hire the services of a towing company that offers a very high quality of service to their customers. Experience is a plus factor when the track record of a company is good. A trustworthy towing company will not be afraid to show off their positive history.

4. Licensed and Insured

It is very important that you choose the towing company that has state certification to be offering the services they are offering. It should be properly bonded and insured – if not, this could create many problems. When a company is insured and bonded, it is a proof that it is operating in a legal fashion. A towing company that is bonded and insured and has a state certification to provide towing services is trustworthy.

Although circumstances could be different each time you are in a crisis on the road, considering the above mentioned characteristics when hiring a towing company will definitely make sure that you receive a quality service.

Plaza Towing has been serving the roadside and vehicle transporting needs of Coachella Valley since 1969.  With locations in Palm Desert and Indio, and a fleet of over 30 tow trucks, Plaza Towing is able to handle every roadside service challenge and meet every towing need.  Offering light duty towing, medium duty towing, heavy duty towing, specialized trailer transport, and private party impounds, one or more of our tow vehicles are always out on the road providing quality service to both individual and commercial customers somewhere in Coachella Valley.  Readily available 24/7/365, contact Plaza Towing to get a truck dispatched to your location either now, or at a planned time of your choosing.  Reach us online, or call us now at (866) 775-4314!

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